These controversies concerning the relationships between citizenship pressure, OCBs and CCBs can be because of the ways that OCBs are calculated. In the literature, OCBs have typically been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are struggling to recognize the behavioural motivations fundamental OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4